Analysis Of Bill Gates s Ride The Inflection Rocket

Bill Gates Paper 4 In chapter 4, â€Å"Ride the Inflection Rocket†, a central point that Bill Gates bring out is that businesses need to change and adapt to the new digital way of business. There are many people that will one day use computers at work, at home, and at schools. Those businesses will one day, be customers going online to shop while only using customer service for support. Customers’ service is going to be valued a lot more as the internet grows bigger with technology. The argument that Bill Gates is established is that change is needed for business to grow and success. Bill Gates states, â€Å"Complex customer-service and business problems will require powerful computers on both sides of the relationship— customer and†¦show more content†¦The interaction can be made by the use of an online webpage, email, and phone call. Helping a customer online also help increase the chance that the customer will return and increase the reputations and revenue of the com pany. The argument that Bill Gate is that, â€Å"As Internet technology matures, customers won’t have to distinguish between Web and phone support when they need help with difficult problems†(Kindle Locations 1580-1581). This is a great situation to be in as it allows companies to save money on phone-based customer support like dell, â€Å"Each week more than 200,000 customers access Dell’s trouble-shooting tips online. Each of these hits saves Dell a potential $ 15 technical support call† (Gates, Bill. Kindle Locations 1399-1400). Feedbacks made by customers can tell what the companies need to do to improve the website and help provide a better service to the customers. There are also communities where customers can interact with other customers, this also allows customers to help each other and spread info faster. My opinion of this point is that it is great. The benefit of online support is that it is quicker than waiting on the phone and gaining exper ience as you navigate the website to get where you need. The downside is that there will be people who will abuse the feedback and the possibly of some workers in the phone-based support may be laid-off.Show MoreRelatedCrossing the Chasm76808 Words   |  308 Pagesbook was published in 1991 by HarperBusiness, a division of HarperCollins Publishers. 10 9 8 7 6 5 4 3 2 1 To Marie Contents PREFACE TO THE REVISED EDITION FOREWORD ACKNOWLEDGMENTS PART I Discovering the Chasm INTRODUCTION If Bill Gates Can Be a Billionaire 1 High-Tech Marketing Illusion 2 High-Tech Marketing Enlightenment PART II Crossing the Chasm 3 The D-Day Analogy v vi Contents 4 Target the Point of Attack 5 Assemble the Invasion Force 6 Read MoreFundamentals of Hrm263904 Words   |  1056 Pagesmoney From multiple study paths, to self-assessment, to a wealth of interactive visual and audio resources, WileyPLUS gives you everything you need to personalize the teaching and learning experience.  » F i n d o u t h ow t o M A K E I T YO U R S  » www.wileyplus.com ALL THE HELP, RESOURCES, AND PERSONAL SUPPORT YOU AND YOUR STUDENTS NEED! 2-Minute Tutorials and all of the resources you your students need to get started www.wileyplus.com/firstday Student support from an experiencedRead MoreDeveloping Management Skills404131 Words   |  1617 Pagesbuilt-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore

Occurence at Owl Creek Bridge Essay - 1115 Words

Out of all the stories I have read in class so far, An Occurrence at Owl Creek Bridge by Ambrose Bierce, has touched me most. When I first began reading the story I felt as though I was not interested, because my assumptions of what the story was going to be about were completely different than the stories actual content. As I set aside my judgment and let myself try to enjoy the story, I found myself anxiously reading to the bitter end. This story was not only interesting and unique, but also had an added twist at the end, which surprised most readers. Depending on how observant the reader is with picking up on foreshadowing and symbolic meaning, one may realize before the final sentences that Peyton Farquar was not actually escaping†¦show more content†¦While this section is not necessarily a crucial part of the story, it does help build Peyton’s character as well as the overall character of the story. The third part of this story focuses attention back to the scene at the bridge, where the authors deceiving words make the reader think Peyton has escaped from the rope and now desperately fights his way home to the loving arms of his wife again. As I said before this part of the story continues on a systematic path, describing every little detail occurring from Peyton’s point of view up until the last seconds before his death. The main theme of this story, dying, opened my eyes to a view I had never thought about before. The author presents an in-depth narrative into the mind and thoughts of someone who is in the process of his last minutes of life. This could also be characterized by going through some of the five stages of dying: Denial, Anger, Depression, and Acceptance. An example of Denial would be when Peyton says, quot;If I could free my hands,quot; he thought, quot;I might throw off the noose and spring into the stream. By diving I could evade the bullets and, swimming vigorously, reach the bank, take to the woods and get away home. My home, thank God, is as yet outside their lines; my wife and little ones are still beyond the invaders farthest advance.quot; Peyton shows signs of denial in this segment by presenting the possibility of escapingShow MoreRelatedAn Occurence at Owl Creek Bridge and The Necklace1378 Words   |  5 Pagesunconscious egos like desires and believes are often the most impo rtant factors to affect their behaviors and cause the consequential narrative events happen. Both of protagonists in the articles, Peyton Farquhar in Ambrose Bierce’s â€Å"An Occurrence at Owl Creek Bridge† and Madame Loisel in Guy de Maupassant’s â€Å"The Necklace,† are struggled with their identities, and suffered from the delusions caused by their egos, which lead themselves to make the irretrievable mistakes, and finally, they fall to the fantasiesRead MoreAn Occurence at Owl Creek Bridge: A Manipulation of Time705 Words   |  3 PagesAn Occurrence at Owl Creek Bridge Essay An Occurrence At Owl Creek Bridge: Present-Past-Present Ambrose Bierce’s An Occurrence at Owl Creek Bridge, which is a short story released in 1890, gained much popularity over the years. It is most famous for it’s manipulation of time. Though the events in the book only take seconds, the story is over eight pages long. Time seems to slow for the man in the noose and at the same time speed up for the reader. In this way, Bierce presents his manipulationRead More Ambrose Bierces’ An Occurence At Owl Creek Bridge Essay1128 Words   |  5 PagesAmbrose Bierces’ Story â€Å"An Occurrence at Owl Creek Bridge†   Ã‚  Ã‚  Ã‚  Ã‚  Ambrose Bierces’ story â€Å"An Occurrence at Owl Creek Bridge† tells the story of a confederate secessionist, who is being hanged by Union troops. At the time of the hanging, the soldiers drop him from the bridge. Luckily, just as he falls the rope snaps and the man dives into the â€Å"sluggish stream†. He miraculously takes off his ropes and swims away. When he reaches the bank of the creek, he runs for what seems like forever. He finallyRead MoreAn Occurrence at Owl Creek Bridge by Ambrose Bierce Essay1061 Words   |  5 PagesReading and understanding literature is not as easy as it sounds. Being able to dissect each piece of information and connect it to the overall theme of the story takes lots of rereading and critical thinking. Reading the story â€Å"An Occurrence at Owl Creek Bridge† takes lots of critical thinking and understanding the literature in a different point of view than the average reader would. The theme of this particular story quickly came to mind after initially concluding the reading, the author is tryingRead MoreAmbrose Bierce’s Experience During the Civil War and Its Influence on His Writing934 Words   |  4 Pagesduring battles , and saw men loose limbs and sustain serious injuries The story an Occurrence at Owl creek bridge, shows how a man , named Farquhar when faced with his own demise, grasps at any concept of freedom and safety to help him cope with his eminent reality. knows Farqhar is about to be hung , but in his mind as the noose is placed around his neck and the boards on the bridge begin to be kicked aside from under his feet,he starts to think of alternative ways in whichRead More`` One Kind Of Officer `` By Bierce863 Words   |  4 Pagesthat because Bierce enlisted in the Union army, his stories are biased towards the North. In fact, his stories showcase problems with both the North and the South, though his stories primarily focus on Union soldiers, others, like â€Å"An Occurence at Owl Creek Bridge† and â€Å"Parker Adderson, Philosopher† detailing Confederate spies and civilians. After the war, Bierce supported the idea of returning Confederate battle flags—a topic that has become quite controversial. In the end, Bierce’s stories are

Communication in Organizations for Acquaintance- myassignmenthelp

Question: Discuss about theCommunication in Organizations for Acquaintance and Family. Answer: The communication process applies to every kind of relationship in our everyday life. It might be in a friendship, a relationship, an acquaintance, a family, a couple, and other different scenarios. Though the communication process may seem simple, the truth might turn out to be a lot more different. This essay delves into a communication event that can help us understand the whole process while at the time basing our discussion on the theories brought forward to explain the process. My friend and I were out shopping to one of a famous mall in the town and found ourselves by this salesman and his client. I put down some pickups from their conversation to try and relate to our class on communication and the underlying theories. The communication action language during the event describes the ideas and concepts of the transactional communication model. The communication event captured also conceptualizes the social penetration theory. The transactional type of communication model was typical during the whole bargaining and the salesman bargaining. The handshake at the initial meeting between customers was recorded for hepatics. Proxemics was also observed when the two maintained distance between themselves. However, information was not always sent or received successfully along the channels because of significant levels of another unbearable promo music that was noisy a few feet away from the location we were. According to Andiola, Bedard and Westermann 2018, such a situation makes it difficult to have a shared meaning between the two, everyone coming up with a new opinion on why their pricing was to be settled for. For instance, the salesman would be heard trying to tell his strong points on why the price matched the product at stake, but the customer would disrupt the message with semantic and external. Their argument would attract a third employee who on our next realization was the supervisor who engaged the customer decoded their bargaining correctly and through his facial expression of smiling which meant he had everything under control and send appropriate feedback to customer hence reaching a common agreement. This scenario happens a lot in shops with no price tags on items (Korn and Heekeren 2016). Most shops have top level management that is supposed to help clients and the salespeople to give each a listening ear other and drown unnecessary noises. Such top level interventions are not always as successful as they are expected to be because as observed they all had difficulty with self-disclosure. Both parties and especially the client were seen masking, withholding, not displaying, and not describing their main reasons with the new entrant, the supervisor. The customer and the salesman were getting to know each other when the supervisor intervened. Paralanguage was documented when the supervisor joined the two and silence ensued due to the fact that neither party was willing to go first in stating their take. My thinking, the trio was still in the process of the sharing of personal perspectives and biographical information. Weiner (2018) generated a structure theoretically that has grown into a significant research standard of social psychology based on the pioneer psychology theory of attribution Crook (2018). Crook deliberated on what he termed as nave psychology. According to Crooks opinion, individuals were perceived as newbie scientists, delving into other peoples behavior and coming up with a conclusion. The theory on attribution was noted when the supervisor got concerned about the individuals bargaining, interpreted the event and the way this relates to their mode of thinking and behavior when he decides to approach the two. According to Pekrun and Harsh (2016) theory on attribution fundamentally assumes the reasons why individuals decide to take certain paths. Also, the salesperson in trying to comprehend reason behind the supervisor did what he did may have led him to attribute one or multiple causes to that of the supervisors behavior? As Crook stated that individual makes two attributions. First, the intimate attribution, where suppose an individual due to something about that person acts in a certain manner such as bearing or temperament. Secondly an outer attribution, presumption that people are acting in a given manner because of something about the situation they are in. Peoples emotional and motivational drive their attributions to a notable extent. Things like putting blame on others while fending off self-serving attributions criticisms. Moreover, individuals in the quest to shield those termed as onslaught will make attributions. The interpersonal communication between the client and the salesman did not bring out attribution error (Maymon, Hall, Goetz, Chiarella and Rahimi, 2018). Injustice in an unfair world will be pointed out. People will go on even to blame casualties for their consequence as they seek to keep themselves away from feelings of grieving similar predicament. Most people set down uncertainty to others hence taking individuality as versatile. I could not relate any event happening to refer to the conceptual model Preferred Methods Different structures have been exercised in attribution measurement and categorization. Open-ended methods include the person studying the structures categorizing replies by word of mouth of shareholders to general or open questions. The score methods derived demand l0o from players for their success or the contrary on a given scales for various rudiments (Graham 2018). Extent and Utilization Theory on attribution has been applied in demonstrating the variance in motivation between high and low achievers particularly in workplace setting like in the shop setting explained here(Harvey and Madison 2014). As per the theory, high achievers will approach tasks related to succeeding instead of avoiding them, because they base their trust in the fact that achievement relates to trust on high effort as displayed by the salesperson that could not let go the customer (Graham and Taylor, 2016). Failure is considered to be affected by a poor exam and is not their responsibility. As such, omission is negligible concerning morale, though achievement develops self regard and determination. Contrary to that, underachievers dodge tasks that are success oriented since they incline to assume achievement is connected to external elements. For this reason, it isn't taken as prosperity by dismal achievers after winning for lack of responsibility thus belief remains the same (Lyndon and Mc Cammon, 2016). Importance of nonverbal communication was also observed in the discussion captured as my case study. Nonverbal connection acts as a significant determinant of meaning in interpersonal context together with real emotions and feelings can only be displayed through nonverbal means. For best accuracy of gauging feelings and emotions verbal and nonverbal one's modes of communication between the two could be observed like the salesperson who is seen wondering how the client could not understand why the price was fixed as it was (Maymon, 2018). All types of nonverbal communication like kinesis which entails discussion through body motion or behavior was observed like during disagreements the customer, and even the salesperson could drop their shoulders. The paralinguistic conversation that involves the use of gestures, signals or voice tones to communicates was overfilled on some occasions like nodding to signal a yes or disagreement on a statement. In conclusion, almost all our everyday conversations be they during arguments, discussions, speech presentations, covers and has an underlying framework as discussed in the topics from our class. References Andiola, L., Bedard, J.C. and Westermann, K., 2018. It's Not My Fault! Insights into Subordinate Auditors Attributions and Emotions Following Audit Review. Graham, S. and Taylor, A.Z., 2016. Attribution theory and motivation in school.Handbook of motivation at school, pp.11-33. Harvey, P., Madison, K., Martinko, M., Crook, T.R. and Crook, T.A., 2014. Attribution theory in the organizational sciences: The road traveled and the path ahead.The Academy of Management Perspectives,28(2), pp.128-146. Harvey, P., Martinko, M.J. and Borkowski, N., 2017. Justifying deviant behavior: The role of attributions and moral emotions.Journal of business ethics,141(4), pp.779-795. Kessler, S.R., Mahoney, K.T., Randolph-Seng, B., Martinko, M.J. and Spector, P.E., 2017. The Effects of Attribution Style and Stakeholder Role on Blame for the Deepwater Horizon Oil Spill.Business Society, p.0007650317717495. Korn, C.W., Rosenblau, G., Buritica, J.M.R. and Heekeren, H.R., 2016. Performance feedback processing is positively biased as predicted by attribution theory.PloS one,11(2), p.e0148581. Lyndon, A.E., Crowe, A., Wuensch, K.L., McCammon, S.L. and Davis, K.B., 2016. College students stigmatization of people with mental illness: familiarity, implicit person theory, and attribution.Journal of mental health, pp.1-5. Maymon, R., Hall, N.C., Goetz, T., Chiarella, A. and Rahimi, S., 2018. Technology, attributions, and emotions in post-secondary education: An application of Weiners attribution theory to academic computing problems.PloS one,13(3), p.e0193443.